Frequently Asked Questions
1. Do you offer Cash on Delivery (COD)?
No, we do not offer Cash on Delivery (COD).
All orders must be paid through online payment before processing.
2. Do you offer refunds?
No, SheCarries does not provide refunds under any circumstances.
However, if you receive a damaged or incorrect item, you may request a replacement within 24 hours of delivery by providing proof.
3. Is delivery free?
Yes! We offer FREE delivery all across Pakistan on every order—no minimum purchase required.
4. How long does delivery take?
Our delivery times are:
📦 Available Stock Orders: 3–5 working days
📦 Pre-Orders: 8–14 working days
Delivery times may vary depending on your location and courier workload.
5. What should I do if I receive a damaged product?
If your item arrives damaged or incorrect, please contact us within 24 hours of receiving your order and provide:
Clear photos or video of the product
Your order number
Send the details to:
📩 Email: shecarries.shop@gmail.com
📞 WhatsApp: +92 321 6329229
We will arrange a replacement (subject to stock availability).
6. How can I contact SheCarries?
You can reach us anytime through:
📩 Email: shecarries.shop@gmail.com
📞 Phone/WhatsApp: +92 321 6329229